Mike with Lutheran Church of the Redeemer: “Before we started using BizVox, we were at the mercy of a national telecom company. When we had service issues (outages, etc.), it was next to impossible to get the issues resolved in a timely manner. We were almost never “allowed” to speak to a real person. That presented real problems. We sometimes went for days without telephone or internet connectivity.
We chose BizVox some years ago because of its reputation for great customer service. Having made the switch, we have noticed a significant reduction in outages and are now able to reach someone in less than one minute!
The biggest challenges before we switched to BizVox were significant downtimes and the inability to reach someone to either tell him/her of our service interruptions or to find out the status of repairs.
Since we started with BizVox, downtimes are almost non-existent. We can conduct our business without worrying about phone issues or the internet.
Our experience with BizVox has been nothing but positive! We are getting great service for less than we were paying before. It has been a win-win for us!“