With the growth of Hosted VoIP users, the industry has seen a decline in traditional telephone service users. Knowing that your business phone calls are properly getting transmitted over an IP network or traditional telephone system is how you can confidentially communicate and satisfy your customers.
Which type of service is right for your business? Know which direction you want to take your business telephone number(s).
Hosted VoIP (Voice over Internet Protocol) Statistics
There are a ton of statistics to be found, but these stood out to me as things our target market would find the most interesting:
- 31.5% of the worldwide VoIP market is in North America
- About one-third (31%) of businesses use VoIP systems.
- From 2010 to 2018, US VoIP business lines soared from 6.2 million to 41.6 million.
- Small businesses save an average of 68% by switching to VoIP.
- 87% of startups use or plan to use VoIP.
Telephone Service Statistics
As indicated above the VoIP market is growing each year. And because of the savings that a business can find from VoIP services, the number of traditional telephone service lines has decreased. But that doesn’t mean that traditional telephone services are gone and dead.
- 92% of businesses reported that reliability was the most crucial factor when choosing a business phone system.
- Businesses that install and use a unified communications solution can increase productivity by 20-25%.
- Businesses located in remote or rural areas find that traditional landline services have to be used over VoIP options.
- Depending on your industry (finance or healthcare), regulatory compliance requirements could include traditional telephone services.
If you haven’t already, be sure to check out our previous post about 8 rewards of hosted VoIP for your business, and we’ve also discussed professional telephone service for your business.
Here at BizVox we’re excited to see how technology continues to evolve the business solutions that will work best for your business. Find out more about Hosted VoIP and Telephone Services by completing our Request A Quote form or contacting us at sales@bizvox.net or 843-628-0860. BizVox – Connecting the Charleston area with confidence.
Resources: G2 — 50 VoIP Statistics to Reveal the Future of Phone Systems, Techopedia — 21 Must Know VoIP Statistics for Businesses in 2024