In order to grow your business and conduct professional telephone calls with your customers and prospects, it’s important to have the correct telephone service in place. In a previous post we talked about the physical telephone. This blog is going to allow for us to focus on telephone service.
Telephone Service
Hosted PBX (private branch exchange)
This type of phone service is offered by a service provider that will host your telephones over the Internet. Known as a very secure cloud-based system, this is one of the most popular and used telephone services by businesses today. By choosing BizVox hosted PBX solution; your company’s telecommunications will become transparent. We will also be able to incorporate your telephone service, features, and administration into one low monthly rate with one local point of contact to call.
Dial Tone Services
If your business has physical telephones and is looking for voice services, there are different types of dial tone services available. This includes analog phone line service, Primary Rate Interface (PRI) services, and Session Initiation Protocol (SIP) trunking services. Analog phone service converts sound (air vibrations) into analogous electrical frequencies and are still used by many small businesses. Primary Rate Interface (PRI) services is a telecommunications interface standard used on an Integrated Services Digital Network (ISDN) for carrying multiple DS0 voice and data transmissions between the network and a user. This type of system is popular among offices with larger on premise PBX systems. Finally Session Initiation Protocol (SIP), is a signaling protocol used for initiating, maintaining, and terminating communication sessions that include voice, video, and messaging applications. Being able to offer this variety of telephone systems allows for BizVox to help you with all your current and future business needs.
Selecting Telephone Service
When it comes to selecting the telephone services for your business, CEO/Owner of BizVox Mike Kreitzer believes “A service provider has to be diversified in the technology used to deliver communication lines to businesses. Gone are the times of Ma Bells one size fits all analog line service. So much so the FCC has released the requirement to service the old copper lines in the ground. That has created a pricing spike from the LEC (Local Exchange Carrier) to try to price the customer out of this service. However, there is still a need for the Plain Old Telephone line for life safety services. Here at BizVox we have solutions that can service the requirements for life safety lines such as Elevators, Alarms, and Emergency Phones with the same compliance coverage of the POTS (Plain Old Telephone Service) lines as well as modern phone services such as Hosted VoIP and SIP Trunks.”
Here at BizVox we’re excited to see how technology continues to evolve the business solutions that will work best for your business. Find out more about Telephone Service by completing our Request A Quote form or contacting us at sales@bizvox.net or 843-628-0860. BizVox – Connecting the Charleston area with confidence.
Resources: PCMag: Analog Phone Service, Wikipedia: Primary Rate Interface, Wikipedia: Session Initiation Protocol
